How to connect with FileZilla Print

FileZilla is a free, popular FTP program for Windows, macOS and Linux. Here's how to connect it securely to your HTN Cloud account.

Before you start

• Download FileZilla (the free FileZilla Client) from its official website.
• Have your FTP username and password ready. See How to create an FTP account.

Set up the connection

1. In FileZilla, open File → Site Manager and click New site. Name it, for example, "My website".
2. Fill in the General tab:
   • Protocol: FTP (File Transfer Protocol)
   • Host: ftp.yourdomain.com (or yourdomain.com)
   • Port: 21
   • Encryption: Require explicit FTP over TLS
   • Logon Type: Normal
   • User: your full FTP username, e.g. designer@yourdomain.com
   • Password: your FTP password
3. Click Connect.
4. The first time, FileZilla shows the server's certificate. Check that the host name is correct, tick Always trust this certificate in future sessions and click OK.

Upload files

• The left side shows your computer and the right side shows your hosting.
• On the right, open the folder your website lives in, for example public_html if you use your main FTP account.
• Drag files from left to right to upload, or from right to left to download.

Connection problems

• "Login incorrect": check that the username is the full address with @yourdomain.com and retype the password.
• Can't connect or time-out: try yourdomain.com as the host. If your DNS provider proxies traffic (for example Cloudflare), use a record that is set to DNS only for FTP.
• Directory listing fails: in Site Manager, open the Transfer Settings tab and set Transfer mode to Passive.
• Too many failed login attempts can block your IP address for a while. Wait a little, then try again.