How to point your domain to HTN Cloud Print

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To show your website and receive email, your domain needs to "point" to your HTN Cloud account. You do this by adding a few DNS records at the company where your domain's DNS is managed. This is usually where you bought the domain, but it could also be a DNS service you use.

Good to know: you keep your domain where it is. You don't need to transfer it or change its nameservers. You only add or edit a few records.

Step 1: Find your account's IP address

Your IP address is in your welcome email. You can also find it in cPanel, in the General Information panel on the right, under Shared IP Address.

The Shared IP Address shown in the cPanel General Information panel

Step 2: Add the records at your domain provider

Log in to your domain provider and open the DNS settings for your domain. It might be called DNS Management, DNS Zone or Advanced DNS. Then add or edit these records, replacing 192.0.2.10 with your own IP address:

TypeName / HostValue / Points toWhat it does
A@192.0.2.10Your website (yourdomain.com)
CNAMEwwwyourdomain.comMakes www.yourdomain.com work too
Amail192.0.2.10Your mail server address
MX@mail.yourdomain.com (priority 0 or 10)Delivers your email to HTN Cloud
TXT@Your SPF record (see below)Helps your emails avoid spam folders
  • Remove any old A records for @ and www that point somewhere else. Otherwise visitors may still see your old site.
  • If you use email with another provider, such as Google Workspace or Microsoft 365, don't change your MX records. Only add the A and CNAME records for the website.
  • If your DNS provider has a proxy feature (for example Cloudflare's orange cloud), set the mail record to DNS only. Email can't pass through a web proxy.

Step 3: Add your email authentication records

For the best email delivery, copy the recommended SPF, DKIM and DMARC records from cPanel to your DNS provider. See How to set up SPF, DKIM and DMARC for your domain.

Step 4: Wait a little

DNS changes usually start working within an hour, but can take up to 24 to 48 hours to reach everyone. When your domain points to us, a free SSL certificate is issued automatically. See Free SSL certificates: how AutoSSL works.

Optional records

These are not required, but they make some addresses easier to remember:

TypeName / HostValueLets you use
Aftp192.0.2.10ftp.yourdomain.com for FTP
Awebmail192.0.2.10webmail.yourdomain.com
Acpanel192.0.2.10cpanel.yourdomain.com

See also Which DNS records to add at your domain provider for the full reference.


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